TTI Home Team: Test Drive!

Let TTI Home Team Put You Back in the Driver's Seat

TTI Home Team provides turn-key third party customer service from A-Z
and puts you in the driver's seat with our Anytime, Anywhere access to Homeowner Status Reports.

		Walk-Through Orientation. Homeowner Education.
		TTI Home Team Takes Action. Helps builder & subcontractor deliver a great poduct.
		Homeowner Issues. Problems Arise
		Phone Call / Fax / E-Mail of Homeowner Service Request.
		Reports Reviewed. Review data analysis (builder reports) with builder representative. The builder representative determines whether to authorize corrections or not. (Education revisited).
		TTI Home Team provides objective analysis and judgement on behalf of the builder.
		Builder access to homeowner status report via the internet. Anytime, anywhere ability to communicate with the homeowner..
		Happy Homeowners.
		An informed builder is afforded more control. This results in a positive Image and good public relations.
		Referrals follow .
		Builder is able to concentrate on core business of building a greater number of quality homes.
		Builder's Profits Shoot Through the Roof!

Third Party Customer Service Fact Sheet

	Included Services	Remarks
	Walk-Through / Orientation	Consistent Quality
	Service Request Toll-Free Phone Line	24 Hour Service
	Service Request Processing	Fax, Mail or Internet
	Data Processing	Accurate up to Date Reporting Method
	Subcontractor Scheduling	Comprehensive Contact Administration
	Monitoring Corrections	Increase Home Owner Confidence / Weekly Sign-Offs
	Comprehensive Management Reports	Tract Data For Timely Decisions
	Quality Control	Happy Home Owners
	Access to Information by Internet	Maximum Control By Builder of Customer Service Process
	Eleven Month Letter to Homeowners	Timely Warranty Completion

	Additional Services	Remarks
	Construction Quality Walk	Subcontractor Evaluation
	Pre-Walk-Thru Prep & Detail	Construction Quality Control
	Sixty (60) Day Walk-Thru with Homeowner	Customer Confidence / Sign-Offs
	Eleven (11) Mo. Walk-Thru with Homeowner	Customer Confidence / Final Sign-Offs
	Post-Walk / P.O. Work	Expedite Sign Offs / Subcontract Evaluations
	Extended Homeowner Warranty	Coming Soon

	Products
	Homeowner's Manual	Up To Date Industry Standards
	Walk-Through / Orientation Forms	Comprehensive Data Format
	Service Request Forms	Versatile Service Implementation

	Call For Additional Information 877.488.4669

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